Refund policy

We offer a 14-day return period from the date your order is delivered.

To be eligible for a return, items must be unworn, unused, in their original condition, with all tags attached and in their original packaging.

Customers are responsible for return shipping costs unless the item.

Once your return has been received and inspected, approved refunds will be issued to your original payment method within 10 business days.

To request a return, please contact us at Info@sultea.co.uk.